Cg66 Privacy Policy — Our commitment to protecting your data

1 What Data We Collect

When you register or use cg66, various types of data are collected — either automatically or directly from you. The sole purpose of this data collection is to provide you with a safer and better service.

Cg66 collects two categories of data — information you provide directly and information collected automatically. Directly provided data includes your name, phone number, email address, date of birth, and payment details. Automatically collected data includes your device, browser, IP address, and activity history on the platform.

• All information you provide at registration is stored securely.
• Cg66 collects only the data that is genuinely needed — no unnecessary information is ever requested.
• Voluntarily provided information (such as promotional subscriptions) is managed separately.

2 How We Use the Information We Collect

Cg66 uses your information solely for specific, defined purposes. Under no circumstances will your data be used for anything beyond those purposes. Our commitment to your privacy is unwavering.

Cg66 uses your data to manage your account, verify transactions, prevent fraud, and promote responsible gaming. Your data may also be used to improve your gaming experience and provide offers tailored to your preferences.

• Account creation and management.
• Processing deposits and withdrawals.
• Providing customer service and support.
• Informing you about promotional offers and bonuses (with your consent).
• Fraud detection and security assurance.
• Compliance with legal obligations.
• Improving platform quality and performance.

3 Data Sharing & Disclosure Policy

Cg66 never sells your personal data or shares it with third parties for commercial purposes. In limited circumstances, data may be shared — strictly where required by law or operational necessity.

For payment processing, cg66 shares the necessary information with approved payment gateways such as bKash, Nagad, and Rocket. These payment partners also adhere to strict privacy policies. Information may also be disclosed pursuant to a court order or regulatory authority directive.

• Authorized Service Providers: Payment gateways, IT services — limited to necessary data only.
• Legal Obligations: In compliance with court orders or government directives.
• Fraud Prevention: Information shared with law enforcement agencies when necessary.
• Business Transfers: In the event of a change in ownership of cg66, your data may transfer to the new owner.

4 Cookie Policy

Cg66 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser. They are used to remember your login session, save language preferences, and improve security.

Cg66 uses three types of cookies — essential cookies, functional cookies, and analytics cookies. Essential cookies are always active, as the platform cannot function properly without them. You may disable the other types at any time.

• Essential Cookies: Login session, security token — cannot be disabled.
• Functionality Cookies: Language and preference settings — optional.
• Analytics Cookies: Site usage statistics — optional.

You can delete existing cookies or stop your browser from accepting new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some cg66 services.

5 Data Retention & Periods

Cg66 retains your data only for as long as necessary. Your information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

In accordance with international gaming regulations, transaction and identity verification data is generally retained for up to 5 years. After this period, data is securely deleted or anonymized.

• Active account data: retained until the account closure date.
• Transaction records: retained for up to 5 years.
• Customer service records: retained for up to 2 years.
• Marketing preferences: deleted at any time upon your request.

6 Your Data Rights

As a cg66 member, you hold several important rights over your own data. We respect these rights at all times and process any related requests promptly.

7 Security Measures

Cg66 uses industry-leading technology to protect your data. Our security infrastructure is regularly updated and audited by independent security experts.

Every connection is secured with 256-bit TLS encryption. Your password is never stored in plain text — it is always stored using advanced hashing algorithms. Automated alerts are triggered whenever unusual account activity is detected.

• 256-bit SSL/TLS encryption on all connections.
• Two-Factor Authentication available.
• Accounts are automatically locked when suspicious login activity is detected.
• Regular penetration testing and security audits.
• 24/7 security monitoring in place.
• Data backup and disaster recovery planning.

8 Protection of Minors' Data

Cg66 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Age is verified during registration, and additional ID may be requested in any case where there is reasonable doubt.

If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed. If you believe your child has registered on this platform, please contact our support team right away.

9 Privacy Policy Updates

Cg66 may update this privacy policy when necessary. For significant changes, you will be notified via your registered email or a platform notification. The date of the latest update will always be shown at the top of this page.

Continued use of cg66 after an updated privacy policy has been published will be considered acceptance of the new policy. We recommend visiting this page regularly to stay informed.

• A minimum of 15 days' notice will be given before any significant changes take effect.
• The latest version is always available at cg66.app/privacy-policy.
• In the event of any conflict with a previous version, the latest version shall prevail.

10 Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please reach out to cg66's dedicated support team. We're always here for you and will work to resolve any issue as quickly as possible.

• Any request related to your data will be processed within 30 days.
• A tracking number will be provided once your complaint has been submitted.
• Additional information or identification may be required for complex requests.